TERMS & CONDITIONS

KREIST’s (“KREIST” “we” “us” “our”) website kreistshop.com is made available to you in accordance with the following Terms of Use. Please read the Terms of Use carefully before placing any orders on kreistshop.com.

KREIST is a trading name of KRST Krzysztof Stróżyna, a company registered in Poland under registration number (REGON) 320465100. Our registered address is ul. Mikołaja Kopernika 8/6, 61-880 Poznań, Poland. Our VAT number is 6711756882. Our email address is info@kreistshop.com

Price

The prices of our products are indicated in Euros all inclusive of tax.

All orders are payable in Euros.

Order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and KREIST will be completed when we receive your payment and we email you to confirm the goods have been dispatched.

Shipping and Delivery

We ship to all European Union countries.

Shipping within Poland is free of charge.

For shipping within: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK we charge €20.

Packages typically arrive within 7-14 days from the date we receive the order. Items are shipped directly from Poland by DHL.

PACKAGES MUST BE SIGNED FOR.

If a package is returned to Poland because the buyer did not claim the package, we do not send replacements.
KREIST is not responsible for any actions taken by customs on your package during delivery. KREIST has no control over this.
Buyer is responsible for any customs charges that may be applied to your package. Customs determines these charges, and we have no way of knowing what these charges may be.

Payment

Payments are made by via Direct Bank Transfer.

Return & Exchange Policy

KREIST gladly accepts returns of unworn or defective merchandise for full refund or exchange within fourteen (14) days of purchase. Refunds must be accompanied by the original receipt and will be made in the form of the original payment.

You may send the item back to us at the address below using any traceable method. Once we receive your package, we will promptly exchange or refund as you instruct.
Shipping costs will not be refunded. In the case of an exchange, we will cover the cost of the shipping for the new item to you.

Our return address is:

KRST Krzysztof Stróżyna
ul. Mikołaja Kopernika 8/6
61-880 Poznań
Poland

tel.: 0048 693 140 309

Personal Information

KREIST is committed to keeping confidential all information that you will have to provide to place your order.
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